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MCB Group nominated for Customer Experience Award 2023!


MCB Group nominated for a Customer Experience Award 2023 

In 2022, MCB Group conducted the customer satisfaction survey in cooperation with research and consultancy firm Integron. The result of this survey earned MCB Group a nomination for a Customer Experience Award 2023. Something we are proud of!

MCB Netherlands has been nominated in the Wholesale category together with Basil and Onkenhout. On 1 June, Integron will present the Customer Experience Awards and we will therefore know whether we can actually receive the award. 

The Customer Experience Awards are divided into seven categories. Nominations come from 200 customer surveys conducted by Integron in 2022 and are based on the highest average customer satisfaction rating and the highest Net Promoter Score (NPS) indicating the level of recommendation.

More information on the 2023 Perception Awards can be found at


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